Didn't find what you were looking for? Try these options.

FREQUENTLY ASKED
QUESTIONS

General Information

Is the Land of Oz abandoned?


"Don't make me laugh"... the Land of Oz is a privately owned property that is open to the public during selected events throughout the year. We hope to see you there during our many seasonal events.




Is the Land of Oz available for public access?


No, as it is a private property and under 24 hour surveillance. Those caught trespassing will be prosecuted, no exceptions. We are only open during our annual events.




Can I rent out the Land of Oz for a private photo or film shoot?


At this time, the Land of Oz is not available for rent. This includes but is not limited to the use of private parties, filming, photo shoots, etc.




What is the difference between Private Tours & Autumn at Oz?


Private Tours is a small private guided tour with a Land of Oz Historian. This year guests do get a photo opportunity and performance by Dorothy herself in Kansas. You and your group travel from the Fountain of Youth along the Yellow Brick Road and through Oz learn about the magical of Land of Oz and how it all began. Autumn at Oz is a three-weekend event is the full-scale Wizard of Oz festival. Here you will meet all your favorite characters from the classic film where you will have photo opporunities with everyone from Dorothy and Aunt Em in Kansas to the Lion in his forest, the Munchkins, Flying Monkeys at the Witch’s Castle, and Toto, too! Be sure to catch our character shows throughout the event in Kansas & the magical Land of Oz. An immersive experiece including a journey's end in the magical Emerald City. The event also includes unique shopping experience, delicious food & beverage options, and eight live performances throughout the park!




When can I visit the Land of Oz?


Land of Oz is only open during our annual events Private Tours & Autumn at Oz.




Can I dress as a character?


Absolutely! We encourage that fans dress up. Be sure to dress in a way that allows you to stay warm if the weather turns cold.




What is Land of Oz?


We are a privately own park open only for special events such as Journey with Dorothy & Autumn at Oz only. We are no longer a fully functioning theme park, visitors are only allowed on property during our ticketed events or by special appointment only. Feel to contact us to inquire about setting an appointment.




Want to be a vendor at our events?


Contact us vendors@landofoznc.com





Autumn at Oz Festival

Where is parking for Autumn at Oz?


Parking for this event will be located in the Beech Mountain Ski Resort. 1007 Beech Mountain Parkway Beech Mountain, NC 28604 Please arrive 30-minutes prior to your ticketed time, to enjoy the festivities before boarding the free shuttle up to the park.




What do I do when I arrive?


Check in & obtain your festival wristband(s). Wristbands are the only way you can enter the park. After parking, proceed to the guest check-in at Beech Mountain Resort. You will receive your festival wristband and along with information about how you will be transported to the park. VIP ticket holders will have an exclusive lines to receive their wristbands and further instructions.




What is included in my General Admission ticket price?


Your GA ticket includes parking, shuttle to/from the park, entry to our fair, socially distanced meet-and-greets with all of the characters, eight live shows throughout the park, and unlimited time along the yellow brick road. While your ticket is access for one walk-through along the yellow brick road, you are able to travel it at your own leisure. The Scenic Lift Ride & Over the Rainbow: Observation Deck are not included with this ticket type.




What is included in my VIP Admission ticket price?


Fast-track your access to the park! VIP access allows you the ability to skip the General Admission lines with your own VIP lane at Guest Check-In and Shuttle Bus Loading Zones. This allows you to relax, take your time, and enjoy the shows, food & unique shopping experiences. In additon, your elite access to the park grants you access to the VIP Seating Section designated in Emerald City where you can enjoy the show upfront and center! The Scenic Lift Ride & Over the Rainbow: Observation Deck are not included with this ticket type.




Do I have to print out my tickets or can you scan my phone?


When you arrive we can scan both your printed tickets and/or your phone. Please remember to set your phone to full brightness when scanning. We recommend you have all your tickets in one place and download the Showpass app before arriving. This allows you to group all your tickets into a universal QR Scan.




Do I need to buy a ticket for my infant?


Children 2 years of age and under are admitted for free and do not require a ticket.




What does the time on my ticket mean?


This is your boarding time for your shuttle to the park. The park is only accessible by Land of Oz shuttle. Guests may arrive up to 1-hour prior their ticketed time shown on the ticket. While you don't want to be late, late entry up to 30-minutes is allowed. Example: With a 11:00AM ticket, you may arrive as early as 10:00AM or as late as 11:30AM. You will not be allowed on the shuttle to Oz prior to your ticketed time slot, but as stated late entry is allowed up to 30-minutes.




Will food, beverage, and/or restrooms be accessible prior to boarding our shuttle?


Yes. The main entry to the park located downtown Beech Mountain, will have a large fair of food, beverages, shopping, and yes restrooms! An exciting start to a magical day at Land of Oz.




Do I pay extra for parking or shuttle bus the Land of Oz?


Event Parking and Shuttle Bus to/from Land of Oz is included in both GA and VIP ticket admission. Come and enjoy the many games, activities, and craft vendors before your shuttle time. The Scenic Lift Ride & Over the Rainbow: Observation Deck are not included with your admission to the festival.




How long can I stay in the Land of Oz?


We encourage our guests to stay as long as their heart's desire, or until we close for the day at 6:30 PM.




Is Land of Oz wheelchair or stroller accessible?


Land of Oz Theme Park, being built in 1970, has uneven paths, stairs, steep ramps, and therefore is not wheelchair or stroller friendly. Late afternoon times work better for guests with special needs allowing them to take their time venturing through the park. Please be sure and reach out to our Customer Service team prior for any special needs, will would be more than happy to accomodate best we can. Small "umbrella"-type strollers or backpacks work best for infants and toddlers. We would like to remind you that it is a brick road.




What will the weather be like?


The weather on Beech Mountain can be cold and blustery, so please be prepared by dressing in layers and wearing comfortable shoes. We suggest bringing an umbrella - just in case. We've had snow, ice, rain and wind as well as calm, warm sunny days for this event in the past. Be prepared for anything.




Will I be refunded if it rains or is too cold?


All events at Land of Oz run wind, rain, or shine. Be sure to prepare for all types of weather! Refunds will not be issued due to rain, only by act of force majeure would an event cancellation be issued.




Can I dress as a character?


Absolutely! We encourage that fans dress up. Be sure to dress in a way that allows you to stay warm if the weather turns cold, or dry if it rains!




Will there be a Land of Oz Gift Shop inside the festival?


Yes there will be three (3) opportunities during the course of your journey to shop at our official Land of Oz Shops (Main Entry "State Fair", Kansas Gale Farm, and Emerald City). Also be sure to check out our brick-and-mortar shop located at 2669 Beech Mountain Parkway, Beech Mountain, NC 28604, where we will have a museum exhibit displaying the history of Land of Oz, free admission!




May I take photos?


Yes, with so many people wanting to take photos, we ask that you please be respectful of others, and have your cameras and phones at the ready! Please stand back off the paths while taking photos with characters, and of the scenery to make room for others to skip down the Yellow Brick Road. Be sure to tag us, hashtag us, and like us on Facebook, Instagram, Twitter, TikTok, and Snapchat. @LandofOzNC #LandofOzNC #AutumnAtOz




May I bring my dog?


No. Sorry, pets are not allowed.




Will I see the same shows no matter what time slot I purchase?


Yes. All shows happen on a continual rotation throughout the day. Each guest experiences the same shows no matter what tour time you purchase.




How long does it take to go through Oz during the Autumn at Oz Festival?


Once you take the shuttle up to Oz, you can spend as little or as much time as you please. Your journey through Oz is at your own pace. Average time: 2 hours.




What age range would enjoy Autumn at Oz?


There is no age limit! If you love Oz, you’ll love Autumn at Oz!





What is the time expectancy for a Private Tour?


90-minutes is allotted for Private Tours




Can we purchase a tour the day of?


We highly recommend the prepurchase of your tour as dates have been known to sellout.




What we will see on a Private Tour?


You tour the park starting with the Fountain Youth, Judy Garland Overlook Memorial Gazebo and make your way into Kansas. There you will see the Gale Farmhouse and Barn. Special this year will be an appearance from Dorothy for a photo opportunity. Then you will be whisked away to the storm cellar to avoid the terrible twister. As you exit you will find yourself in the Land of Oz complete with Yellow Brick Road, character stages, photo opportunities and engaging tour guide. Your tour guide will entertain with knowledge from Wizard of Oz movie trivia, Baum Book information and of course the history of the belove park.




Where do I park for Private Tours?


Private Tours will check-in at the Land of Oz Shop at 2669 Beech Mountain Parkway and follow a guide up to the park.




Can we tour in the rain?


Private Tours operate wind, rain, or shine!




Can I bring my infant?


Children ages 2 and under receive free admission.




Can I bring a stroller?


The park was built with multiple staircases and natural uneven paths. Please be sure strollers can fold quickly to maneuver stairs.




Are you handicap accessible?


The park was built with multiple staircases and natural uneven paths. Special accommodations can be made prior to a visit.




Can we stay after our tour?


Private Tours are guided and limited to a specific time as other tours will be on property in different places.




Can we explore on our own?


Private Tours are accompanied by a tour guide.




Is there a group discount?


At this time discounts are not offered to the general public.




Is there a military discount?


At this time discounts are not offered.




Where do I buy tickets?


All ticket sales are accessible right here on our website.




Can we dress up?


Guests are encouraged to dress up.




Will others be on the Private Tour?


Your private tour will consist of your select group and tour guide.




Where, when, and what time is the Character Meet-N- Greet?


Character Meet-N-Greet will be on Saturdays from June 19 - July 31, 2021. Location: Land of Oz Shop 2669 Beech Mountain Parkway Beech Mountain, NC 28604 Time: 11:00AM-4:00PM





Health & Safety

Do I have to wear a mask?


Our park is primarly a outdoor, open air venue, however it is encouraged that guests do wear face masks when indoors or in enclosed spaces and (6) six-foot spacing is not possible. Land of Oz Theme Park operates and enforces health & safety guidelines issued by North Carolina Department of Health, in additions to the guidlines issued by the CDC.




Do you require vaccinations to enter the park?


No.




What happens if I don't feel well?


Guests not feeling well should choose another day to visit the park. Feel free to contact Showpass for more information. In addition, employees not feeling well will be sent home.




Do I have to bring my own mask?


Guests are encouraged to bring a mask with them when visiting. However, masks can be provided for guests in need. We recommend reviewing the CDC's website on appropriate daily-use facemask for additional guidance




Are you offering dining options?


Yes, there will be food vendors throughout the park. We have implemented operational procedures to keep our guests and employees safe including isolated cook spaces, packaged condiments and side dishes, and increased frequent cleaning and food safety permits.




Are you limiting capacity for the Autumn at Oz festival?


Yes. Park capacity via tickets offered to the general public were limited and decreased this year to allow for adequate social distancing measures throughout the park.




Will you have hand sanitizer available?


Yes. We will have hand sanitizer stations throughout the park.




Will the characters be wearing face masks?


Our main cast of characters will not be wearing masks. A majority of our cast and crew has been vaccinated, the characters will be staged in socially distanced areas. Guests are encouraged to take selfies and straight shot photos of the characters. Characters will not be embracing or in direct contact with guests as to maintain social distancing.




Will your staff be wearing masks?


Yes, all non-character staff member will be masked as to keep themselves and you, our guest, safe from potential exposure.




What are the latest CDC Guidelines?


Please click here for the latest updates.




What are the latest North Carolina Department of Health Guidelines?


Please click here for the latest updates.





Scenic Lift

What are the chairlift rules & regulations?


Scenic Lift Ride Hour(s): Fridays 11am-6pm, Saturdays 10am-6pm, & Sundays 10am-6pm. Last ride down is 5:45pm. Chairlift Rules & Regulations:

  • You must sign a waiver before riding.
  • Times of lift operation may change and are subject to weather conditions.
  • Thunder and lightning and wind may cause the lift to be closed.
  • Riders must be in suitable physical condition to be able to load and unload the lift.
  • Dress should be appropriate for changes in temperature and weather.
  • Proper footwear for walking on the side of a mountain should be worn, flipflops are not allowed.
  • You must be at least 36” tall.
  • No child carriers (such as strollers), no crutches, walkers, canes, or wheelchairs are allowed.
  • Parents are responsible for the safety of their minor children.
  • Backpacks must be removed and held on the chair or the passenger’s lap
  • No one that appears to be under the influence of drugs or alcohol will have access
  • No alcohol or open containers are permitted on the lift
  • No dogs or pets are allowed.
  • Riders must be able to fit into a rescue harness.
  • There are no restraint straps or belts on the chairs.
  • Chair lift safety bars must be lowered when riding and raised when boarding/off-boarding the ride.
  • Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.
  • For those who travel up at 4:00pm those ticket holders are subject to a one-way trip up and free shuttle bus ride down due to last ride down at 5:45pm.
BEECH MOUNTAIN RESORT & LAND OF OZ RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE THAT DOES NOT FOLLOW, OR WHO DEVIATES FROM THE REGULATIONS ASSOCIATED WITH LIFT USAGE. PLEASE BE ADVISED OF ALL REGULATIONS PRIOR TO PURCHASING A TICKET. THERE ARE NO REFUNDS FOR RAIN. WE OPERATE WHEN IT RAINS, PLEASE CHECK THE WEATHER PRIOR TO YOUR ARRIVAL. Notice: If you are not able to follow the above regulations for the chair lift, Land of Oz will provide free shuttle bus transportation to and from the park.




What time does the lift open?


Scenic Lift Ride Hour(s): Fridays 11am-6pm Saturdays 10am-6pm Sundays 10am-6pm. Last ride down is 5:45pm. Operation Hours valid during the Autumn at Oz Festival.




Do I have to ride the chairlift?


No. If you are not able to follow the above regulations for the chair lift or are simply not interested, Land of Oz is providing free shuttle bus transportation to and from the park.




How many people can fit on a single chairlift?


Depending on size of the persons typically (4 ) adults comfortably. Note: No lap children are allowed, and all children must be 36" or taller.




Is there a height requirement?


Yes. You must be 36" or taller.




What type of shoes do I wear?


No flip-flops. The shoes must be either fully straped around the back of the angle. Open toe shoes are allowed, and yes, you are allowed to wear your ruby slippers!




What is the scenic lift?


The scenic lift is a round-trip chairlift ride from Beech Mountain Resort to the gates of the park. On good visiblity days, you will be able to see for miles the Blue Ridge Mountains on your journey up to the park.




Is the chairlift free?


No. The chairlift ride (round-trip) is $12.00 plus fees per person. There is no children admission, all persons are the same price. You can buy online click here.

Notice: If you are not able to follow the above regulations for the chair lift or are not interested in the scenic lift ride, Land of Oz is providing free shuttle bus transportation to and from the park.




Where can I buy a chairlift ticket?


Click here to open the ticketing site for purchasing your chairlift tickets.




What day is my ticket valid for?


The Scenic Lift Ride ticket is valid anytime between September 10-26, 2021. However, you will only be able to board during your Autumn at Oz festival ticketed time that you purchased.





 
EC Background.png
Thank you! We will be in touch soon!

Contact Us

 2669 Beech Mountain Parkway
Beech Mountain, North Carolina, U.S.A. 28604

General Park Information: +1 (828) 222-0770
Ticketing Support:
 
+1 (844) 307-7469